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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Freddy C

March 20, 2025

5  out of  5
rating by Freddy C
"Mayra got me set. She saved me quite a bit by switching from another carrier. It was a hassle free experience."
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Ashley Cinnamon

March 5, 2025

5  out of  5
rating by Ashley Cinnamon
"Mayra was super helpful getting us all taken care of. I highly recommend Mayra and the entire State Farm staff."
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Lindsey Theroux

February 23, 2025

5  out of  5
rating by Lindsey Theroux
"Bailey at State Farm has been nothing but amazing since starting our policy with them! This girl was able to save me loads of money, not only on our car insurance with a BRAND NEW driver, but also our house insurance! Would definitely recommend!"
We responded:
"Thank you so much Lindsey! We love to take good care of our customers and your right Bailey is awesome!"
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Rosia Ingram

February 19, 2025

5  out of  5
rating by Rosia Ingram
"Very helpful always"
We responded:
"Happy to help Rosia...ANYTIME "
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Dusty Buckley

February 5, 2025

5  out of  5
rating by Dusty Buckley
"Excellent customer service. Bailey is awesome!! Highly recommended office. Insured my house and cars for a much better price than any others."
We responded:
"Glad to hear this Dusty and great to know we got you a better price!! Thank You!! "
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james zotz

February 4, 2025

5  out of  5
rating by james zotz
"Bailey has taken such great care of us. She has gone above and beyond helping us have a low rate but great coverage over all! Highly recommend them all!!"
We responded:
"Thank you so much for your 5-star rating, James! I'm happy to know that you had a positive experience with our office. If you ever need further assistance or have any questions, we're here to help."
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Joshua Knox

January 24, 2025

5  out of  5
rating by Joshua Knox
"Trinity was awesome answered all my questions and was very nice"
We responded:
"Thank you so much for the great review."
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Corey Kreiss

December 10, 2024

5  out of  5
rating by Corey Kreiss
"I just started with this Agency and have been very professional and courteous. Needed some coverages changed and both Jack and Wendi helped out immediately."
We responded:
"Thank you, Corey, and welcome to TDSF"
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FourSquared

December 5, 2024

5  out of  5
rating by FourSquared
"Theyre the best!"
We responded:
"Thank you so much for the 5star review!"
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Elizabeth Cardenas

October 11, 2024

5  out of  5
rating by Elizabeth Cardenas
"Excellent group of people and very good insurance company."
We responded:
"Elizabeth, thank you for your wonderful review! I'm happy to know you had such a positive experience with our team and our insurance services. We appreciate your support and look forward to assisting you with any future needs! - Tracey Denson - State Farm Insurance Agent, Wichita Falls, TX"
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sharon Nono

September 12, 2024

5  out of  5
rating by sharon Nono
"They took the time to explain how insurance works and found me a better deal and save me 50.00 a month"
We responded:
"Sharon, I'm glad we could take the time to explain how insurance works and find you a better deal. Saving you $50 a month is fantastic! If you have any more questions or need further assistance, feel free to reach out. - Tracey Denson - State Farm Insurance Agent, Wichita Falls, TX"
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K Allen

June 20, 2024

1  out of  5
rating by K Allen
"Had this insurance company for 4 yrs. decided to cancel for reason that my policy keeps going up. Asked to have my policy cancel and still being charged for money which should not be owed as well as $105.93 more than the monthly payment which went from 208.00 a month to 305 a month. Why would a person be asked to pay more than what the monthly was supposed to have been. State Farm is the worst!!! I will continue to do reviews until I get results. The Agent is giving me a number for support to which they know only they could access. I discovered this through the State Farm main number when calling the number they gave me to which the main hub informed me they know I cannot speak with a support person from the number they gave...only the Agent could because it is an agent only number. DO NOT GET State Farm...only concerned about sells and how to take your money. To add, my home is worth only $80,000.00 and to get a policy that was triple more than the home...someone tell me if that was a good thing or bad??? There is so much more... However, I will continue to post until I get results to why I am being charged funds I should not have to pay and the Agent does not know why I am being charged more than what my monthly was. They claim they cannot access the account to determine why I am charged more than what the policy was...but to receive a letter months later after the account was canceled is suspicious within itself...let alone charge me more than what my monthly payment was. Remember, insurance will not let a person go more than three or four days grace period before they cancel your policy. And yet, I am being asked to pay more than what my month policy was...GO FIGURE!!! the problem was that I did not look at State Farm reviews before purchasing for the reason that when I started with State Farm they made the policy sound good until examining my policy more closely and personally sitting down with the owner and agent to find out all I am paying is funds and no satisfaction with results on what needs to be covered...BEWARE!!!"
We responded:
"We sincerely apologize for the inconvenience you've experienced. We hope we have addressed your concerns and found a resolution that satisfies you. Should you have any further concerns, please do not hesitate to contact our office. Thank you for your patience and understanding."
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Brandon Bush

May 21, 2024

5  out of  5
rating by Brandon Bush
"Ask for Wendy, she is awesome!!"
We responded:
"Thanks for the review and shoutout, Brandon! We love hearing that you had a great experience with Wendi. If you need anything else, just let us know. - Tracey Denson - State Farm Insurance Agent, Wichita Falls, TX"
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John Flores

January 26, 2024

5  out of  5
rating by John Flores
"Great customer service! Always helpful."
We responded:
"Thank you for the five-stars, John! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Anthony Pelfrey

November 16, 2023

5  out of  5
rating by Anthony Pelfrey
"If you're looking for help with your insurance, be sure to give Tracey and his team a call!"
We responded:
"Thank you, Anthony, for recommending our team for insurance assistance. We're here to provide reliable support and guidance for all your insurance needs."
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Mary Parker

November 8, 2023

5  out of  5
rating by Mary Parker
"I went to the T. Denson office to get help with my Safe Driving app and adapter. Beca was extremely courteous as well as being quite knowledgeable about the installation procedure. It was great to have someone in my neighborhood to rely on that had excellent customer service skills. Thank you for your assistance."
We responded:
"Mary, thank you so much for your kind words. We are so glad that we could help you. We love taking care of our customers. Come drop in for a cup of coffee!"
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John Duron

October 21, 2023

5  out of  5
rating by John Duron
"very helpful"
We responded:
"Thanks John! We really appreciate your business and your trust in our office!"
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Marina Cruz

October 10, 2023

5  out of  5
rating by Marina Cruz
"Whitney did an excellent job getting me the rates I wanted for Rv insurance and auto."
We responded:
"Thanks for the awesome review! Let us know if we can help in any other way!"
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Cl Callaway

March 13, 2023

5  out of  5
rating by Cl Callaway
"Every one there is assume.i am with them!!"
We responded:
"We appreciate the awesome review! Our State Farm office is glad to have earned your business. "
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Elizabeth “Liz” Hopkins

February 20, 2023

5  out of  5
rating by Elizabeth “Liz” Hopkins
"Super nice people and got me a good quote!"
We responded:
"We're so pleased that you had a great experience, Liz! We appreciate you choosing our State Farm office for your insurance needs. If you have any other questions, don't hesitate to reach out! "
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Jani Peavler

January 13, 2023

5  out of  5
rating by Jani Peavler
"I talked with Wendi she was very friendly and helpful she did everything to get me the best deals and beast coverage."
We responded:
"We're so very glad to be of assistance, Jani! Thank you for choosing our State Farm office for your insurance needs. If you need any additional help, don't hesitate to reach out - we're always happy to help! "
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Sara Gaylor

January 12, 2023

5  out of  5
rating by Sara Gaylor
"Staff is very friendly. They will answer any questions you may have to the best if their knowledge and abilities."
We responded:
"That's exactly what our State Farm team is here for, Sara! Insurance can often have many moving parts - we want to ensure that you have a working understanding of your coverage and how it impacts your day-to-day. If you have any other questions or concerns, feel free to give us a call or stop by. "
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Cristal Denbow

November 22, 2022

5  out of  5
rating by Cristal Denbow
"I love Tracey Denson State Farm Insurance! By far the best insurance staff around! Always friendly and always helpful! I would recommend them to anyone!"
We responded:
"Thank you so much for the kind review, Cristal! Customer service is the cornerstone of our State Farm agency. If you have any questions or concerns about your insurance policies with us, don't hesitate to reach out. We're always happy to assist! Thanks again for the terrific review. "
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3X-29 Ralph

November 18, 2022

5  out of  5
rating by 3X-29 Ralph
"the best state farm agency ever come to them for the best help"
We responded:
"We're so pleased to be of assistance! Thank you for the excellent review. Let us know if we can assist you further with your insurance needs. "
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Courtney Waggoner

July 2, 2022

5  out of  5
rating by Courtney Waggoner
"Tracey and his team are always available to help! The knowledgeable staff provide outstanding customer service and are with you through the entire claims process. State Farm is a 5 star provider and Tracey Denson is the one to trust with all of your insurance needs!"
We responded:
"Courtney, thank u so much for ur review. We LOVE our customers!"